SOME FREQUENTLY ASKED QUESTIONS

About the Company
Areas Covered
Business Hours
Peak Seasons
Specialty Services
Contact Information
Delivery Policy
Guarantee
Privacy of your information

About the Company
We are committed to serving our customers with timely flower delivery and fine floral arrangements and gifts, backed by
our 24 hour guarantee. We have a vast network of reliable associates spread out all over the Indian sub-continent and our
goal is to keep our customers so satisfied with our services that they need not search any further for deliveries to India.

Areas Covered
Our local Gurgaon florists serve the complete National Capital Region and our vast network of florists cover a very large number of major and minor cities all over India.

Business Hours
Our associate florist shops are open from 9:00 a.m. to 8:00 p.m. Indian Standard Time all days of the week including Sundays.
Our online Customer Service is available at telephone number 91 989 706 4001 twenty-four hours a day.
Delivery is undertaken for all Sundays and Holidays throughout the year all over India.

Peak Seasons
To help assure on-time delivery during the peak seasons such as Valentine's Day, Mother's Day, Father's Day, Diwali, Christmas and Old Year's, it is advisable to place your order at least a day in advance.

Specialty Services
We specialize in the following services:
Flower Bouquets
Stylish Floral Arrangements
Contemporary and Traditional Arrangements
Flowers in Baskets
Flowers in Vases
Serenade Orders
Cakes
Chocolates
Sweets / Mithai
Teddy Bears
Dryfruits
Gourmet and Fruit Baskets
Gift Baskets
Gifts for Men
Gifts for Women
Gifts for Children
Weddings

Contact Information
If you have any questions or need more information, please contact us by e-mail at
 sales@flowerstogurgaon.com
or call us directly any time of the day or night at
 91 989 706 4001
We're always here to serve you and make your experience a pleasure.

Delivery Policy
Orders received after evening time will be delivered the following day unless telephonically confirmed.
We will do our best to accommodate deliveries at specific times of day, but we cannot guarantee it.
Delivery of orders to rural addresses and remote locations are undertaken at mutually acceptable extra delivery charges.

Guarantee
Flowers To Gurgaon .com wants you to be satisfied with our services.
In the unlikely event that you should have a complaint please contact us as soon as possible either by phone or e-mail.
In any case of non delivery of your order on the specified date we will issue a total refund of your money. Please have your order number handy. This rarely happens and amicable solutions can usually be found.

Privacy of your information
We consider the privacy of our customers very important. We are in the business of serving you, not selling your information. Your name, address information, and credit card information are collected only to fulfill your order. We will occasionally send email to our customers notifying them of special promotions or significant changes to our web site. If you do not wish to have notifications sent to you, just send us an email with "Do not send me email" as the subject.

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